The following are instructions on transfering files such as dumps or
screen prints to the Trident FTP site.

1. Start your FTP program and connect to ftp.triserv.com
2. Login using your user ID and password provided by Trident Support
3. Turn on binary transfer mode using the following command: bin
4. You may also want to turn on hash marks so you can see the transfer take place, using the following command: hash
5. Now start the stransfer with the put command as follows:
   put your.directory\file.name triserv.file.name
   
   Use the following file naming conventions: pmrcccc.mmmdd.x.typ
   
   Where pmrcccc is the problem report number assigned to you, such as PMR0786; mmmdd is the current date;
   x is only used if sending multiple files, then use A through Z
   end with the type of file, use TRS for packed dumps and TXT for any text files.